Kiwi Services - Left my carpet a wet soppy mess

About 6 months ago, I also had my carpets cleaned by Kiwi in Houston, TX.6 hrs after the cleaning we felt like we were at "Wet and Wild"even though they claimed the carpet would be dry into 3-4 hours.

8 hours later, the carpet was still a wet, soppy mess! I called them up the very next day. They did send a technician to my home within 2 hours of that call. He did admit that the original technician used entirely too much water.

The new guy essentially had to re-clean the carpet. He stayed until the job was done. When he left, the carpet was clean and only slightly damp. This time it dried completely within the 3-4 hour time promised.

I haven't used them since and I probably wont.

The aggravation wasnt worth it.

Report Comment

More Review Details

Product or service
Review category
Review rating
3 out of 5
review #120223 by
Had an experience with Kiwi Services? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Login
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Kiwi Services. However, many companies do monitor reviews on our site.

You were reading a complaint about Kiwi Services.
Filing a new complaint about